Every Sayintro card and page is made for one person, so our policy is built around the design stage.

Cancelling an order

• Before we start your design: cancel any time for a full refund.
• After we share your design preview: 50% refund, since design work is already done.
• After you approve the design and it goes to print: the order can't be cancelled.

Damaged or wrong card

If your card arrives damaged, or doesn't match the design you approved, message us within 7 days of delivery with a photo. We'll reprint and resend it free of charge. If we can't, we'll refund you in full.

Update plans

Monthly, 6-month and yearly update plans can be cancelled for a full refund before we make the first change. After that, they are non-refundable for the period already started.

How refunds are paid

Approved refunds go back to your original payment method within 5–7 working days. For orders paid by UPI, we refund to the same UPI ID or bank account.

Ask for a refund

Message us on WhatsApp at +91 85306 87418 or email sayintroo@gmail.com with your order number (it starts with SI-).